← innovate.shSignal: r/Bookkeeping top post of the week — bookkeeper agonizing over nightmare client, 31 upvotes (high for that sub).
🦉 Fred's Pick

ClientScore

Know exactly which clients to fire

01The Problem

Your worst client pays 1/4 your current rate, ghosts you for 11 months, then panics at tax time demanding everything done yesterday. She requires receipts attached to every single transaction with room-level categorization for each Amazon purchase. Her response to a simple question was 'WTF IS THIS?!' You know she's not worth it. But you can't prove it — it's just a feeling.

02The Solution

ClientScore tracks five dimensions automatically: Responsiveness (how fast they answer), Payment Speed (days past due), Scope Creep (work outside the agreement), Communication Tone (are they hostile?), and Revenue Efficiency (what you earn per hour of their time). Red/yellow/green dashboard. When someone dips below threshold: 'This client costs you $47/hr but pays you $22/hr. Time to reprice or disengage.'

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Idea Score: 16,128